MIDDLE MANAGEMENT ASSOCIATION (MMA) JOB POSTING (Unit 216)

POSITION AVAILABLE: IT Support Services Supervisor (PCN 01162270)

CLASSIFICATION: Management Information Systems Supervisor 2 (Job Code 003220)

CLOSING DATE FOR APPLICATIONS:  October 13, 2025

STARTING DATE:  November 17, 2025

EMPLOYMENT CONDITION:  Full-Time, Unlimited, Exempt

Monday through Friday, 8:00 a.m. to 4:30 p.m.

Includes one 30-minute unpaid meal break and two 15-minute paid rest breaks

Eligible for Full Benefit Package and Insurance Benefits

SALARY RANGE:  $37.34 to $64.29 per hour / $77,966 to $134,238 annually (2024-2025 salary guidelines)

CONNECT 700 ELIGIBLE

DESCRIPTION OF DUTIES:

The person in this position manages the daily operations of the IT department, supervising the information technology staff to ensure the department operates at an optimal level. The individual assists with the planning and execution of strategic plans for college technology services, including infrastructure, security, classrooms, and IT systems. The person serves as the Salesforce administrator. The person reports to and advises the Dean of Educational Services / Chief Information Officer on new technology, current technology needs, purchases, and potential technology risks.

Minimum Qualifications: (expected to have to enter job)

•      Five years of experience in technology practices such as system administration, cybersecurity, infrastructure, network, or a related Information Technology field. A Bachelor’s degree in information technology or a related field from an accredited institution can substitute for one year of experience; an Associate degree in a related field can substitute for six months of experience.

•      Three years of supervisory experience.

•      Knowledge of techniques for analyzing business requirements and developing solutions that meet needs while maintaining a secure and stable environment.

•      Development of computer infrastructure including servers, storage, switches, and operating systems to run applications and user computers.

•      Skilled in project management and strategic planning, with a proven ability to develop and implement comprehensive plans for infrastructure, classroom, and business applications.

•      Strong oral and written communication skills with a track record of success in developing planning documents and reports such as proposals, budget request justifications, and annual reports.

Preferred Qualifications: (desired but not expected to have to enter job)

•      A Master’s degree in Information Technology or a related field.

•      Experience managing higher education CRM platforms.

•      Knowledge of MnSCU and ATCC policies, procedures, and programs.

•      Experience with best practices in implementing and maintaining the NIST 800-171 framework.

Safety Statement: This employee is expected to develop a working knowledge of and comply with all college safety rules, regulations, and policies.

Affirmative Action Statement: This employee must always act professionally and customer-service-based to promote a harassment-free environment. All communications and interactions with internal and external customers are to be conducted with courtesy and respect.

NOTICE:  In accordance with the Minnesota State Vehicle Fleet Safety Program, employees driving on college business who use a rental or state vehicle shall be required to conform to Minnesota State’s vehicle use criteria and consent to a Motor Vehicle Records check.

APPLICATION PROCEDURE(S):

This position is open for applications on a competitive basis through the Careers website until October 13, 2025: https://minnstate.wd1.myworkdayjobs.com/Minnesota_State_Careers/job/Alexandria/Management-Info-Syst-Supv-2---IT-Support-Services-Supervisor_JR0000003271. Job ID 89030.  (NOTE: State of MN employees can access this link through the Employee Self Service and clicking on Careers. INTERNAL CANDIDATES can apply through Job Hub on Workday.) 

Contact Renae Kasper @ 320-762-4416 or employment@alextech.edu for more information.

Alexandria Technical and Community College is committed to an equitable, diverse, and inclusive environment as expressed in the ATCC EDI Strategic Plan. We understand that creating an equitable, diverse, and inclusive campus community is the responsibility of every employee of the college. Leadership, faculty, and staff strive to address inequities within our system by examining programming, policies, facilities, and operations that create barriers to student success in and out of the classroom. By actively working to address inequities, we will foster students who will successfully participate in their community and within today’s dynamic, global workforce.

Alexandria Technical & Community College is committed to legal affirmative action, equal opportunity, access and diversity of its campus community. (http://alextech.edu/nondiscrimination)